Privacy Policy
Privacy Policy
Welcome to Mehar PG App (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Paying Guest (PG) Booking App and related services (collectively, the “Platform”).
By accessing or using Webroomer PG App, you agree to this Privacy Policy. If you do not agree with it, please discontinue using the Platform.
1. Information We Collect
We collect information to provide a safe, efficient, and personalized experience for both tenants and property owners.
a. Personal Information
When you register, create a profile, or book a PG, we may collect:
Full Name
Mobile Number
Email Address
Gender
Address or Location Details
ID Proof (if required for verification)
Payment details (processed through secure third-party gateways)
b. Property Information
If you are a property owner or manager, we may collect:
PG or property name, address, and amenities
Room details, rent structure, and availability status
Property photos and descriptions
c. Booking and Usage Information
Booking history, preferences, and feedback
Check-in/check-out dates and interactions
Communication between owners and tenants through the app
d. Device and Technical Data
We automatically collect:
Device ID, model, and operating system
IP address and app usage activity
Crash logs and analytics data
e. Location Data
With your consent, we collect your location to display nearby PG listings and improve search accuracy.
2. How We Use Your Information
We use collected information to:
Facilitate PG bookings and manage user accounts
Connect tenants with verified property owners
Display accurate listings and real-time availability
Communicate booking confirmations, updates, and offers
Improve app performance and user experience
Provide customer support and handle disputes
Prevent fraud and ensure compliance with legal requirements
3. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share it only as necessary in the following cases:
With Property Owners: To confirm your booking and allow direct communication.
With Tenants: If you list a property, limited property details will be visible to interested users.
With Service Providers: For secure payment processing, app analytics, and technical support (under confidentiality agreements).
For Legal Purposes: When required by applicable laws, regulations, or government authorities.
4. Data Security
We adopt strong encryption and security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
While we strive to safeguard your data, no digital system is completely secure, and we cannot guarantee absolute protection.
5. Your Rights and Choices
You can:
Access, update, or delete your account information anytime
Withdraw consent for location tracking or marketing communication
Request correction or removal of inaccurate data
Delete or deactivate your account
For assistance, contact us at support@webroomer.com
.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Remember user preferences
Improve app navigation and personalization
Analyze traffic and user activity
You can disable cookies via your browser or device settings, but this may affect certain app functionalities.
7. Third-Party Links and Integrations
Our app may contain links to external websites or third-party integrations (such as payment gateways or analytics tools).
We are not responsible for their privacy policies or practices. Please review their policies before sharing any information.
8. Children’s Privacy
Our services are intended for users aged 18 years and above. We do not knowingly collect personal data from minors.
If you believe a child has shared information with us, please contact us for removal.
9. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted with a new “Last Updated” date. Continued use of our services after updates indicates your acceptance of the revised policy.
10. Contact Us
If you have any questions, suggestions, or concerns regarding this Privacy Policy, please contact us at:
Email: meharpg.com@gmail.com